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Terms & Conditions

TERMS OF ENGAGEMENT (‘T&Cs’) BETWEEN HELEN ANTONIOU, REGISTERED NUTRITIONAL THERAPIST of KYKLOS NUTRITION AND CLIENT

 

By accessing this website, www.kyklosnutrition.com, you agree to the following terms and conditions and other applicable law. If you do not agree to be bound by these terms and conditions, please do not use this site. These T&Cs apply to your use of kyklosnutrition.com and any consultations you have with Helen Antoniou, nutritional therapist (NT) of Kyklos Nutrition.

 

NUTRITIONAL THERAPY

Helen Antoniou, nutritional therapist (NT) of Kyklos Nutrition practices in accordance with the British Association of Applied Nutrition & Nutritional Therapy’s ethical framework.

 

Nutritional therapy is the application of nutrition and lifestyle medicine sciences in the promotion of health, peak performance and individual care. Registered Nutritional Therapy Practitioners assess and identify potential nutritional imbalances and understand how these may contribute to an individual’s symptoms and health concerns. This approach allows practitioners to work with individuals to address nutritional imbalance and help support the body towards maintaining health.

 

Nutritional therapy is recognised as a complementary medicine and is relevant for individuals with chronic conditions, as well as those looking for support to enhance their health and well-being. Practitioners consider each individual to be unique and recommend personalised nutrition and lifestyle programmes rather than a 'one size fits all' approach.

 

I/we never recommend nutritional therapy as a replacement for medical advice and always refer any client with 'red flag' signs or symptoms to their medical professional. They frequently work alongside medical professionals and will communicate with other healthcare professionals involved in the client's care to explain any nutritional therapy programme that has been provided.

 

HELEN ANTONIOU, OF KYKLOS NUTRITION (‘KN’) REQUESTS THAT YOU, THE CLIENT NOTES THE FOLLOWING:

• The degree of benefit obtainable from nutritional therapy may vary between clients with similar health problems and following a similar nutritional therapy programme.

• Nutrition and lifestyle recommendations will be tailored to support health conditions and/or health concerns identified and agreed between both parties.

• NT are not permitted to diagnose, or claim to treat, medical conditions.

• NT recommendations are not a substitute for professional medical advice and/or treatment.

• NT may recommend food supplements and/or functional testing as part of your nutritional therapy programme and may receive a commission on these products or services.

• Standards of professional practice in nutritional therapy are governed by the Complementary and Natural Healthcare Council (CNHC) Code of Conduct, Ethics and Performance.

• This document only covers the practice of nutritional therapy within this consultation, and we will make it clear if he or she intends to provide services that are outside the scope of nutritional therapy practice.

 

THE CLIENT UNDERSTANDS AND AGREES TO THE FOLLOWING:

• I am responsible for contacting my GP about any health concerns.

• If I am receiving treatment from my GP, or any other medical provider, I should tell him/her about any nutritional recommendations provided by my nutritional therapist. This is necessary because of any possible reaction between medication and the nutritional programme.

• It is important that I tell my nutritional therapist about any medical diagnosis, medication, herbal medicine or food supplements I am taking as this may affect the nutritional programme.

• If I am unclear about the agreed nutritional therapy programme/food supplement doses/time period, I should contact my nutritional therapist promptly for clarification.

• I understand that the recommendations are personal to me and may not be appropriate for others. This includes any handouts, leaflets and protocols which should not be shared or used on social media or in any other public area without prior permission from NT.

• I must contact my nutritional therapist should I wish to continue any specified supplement programme for longer than the originally agreed period, to avoid any potential adverse reactions.

• Recording consultations using any form of electronic media is not allowed without the written permission of both myself and my nutritional therapist.

• It is my responsibility to ensure I have a working internet connection for online appointments. If I am unable to connect as scheduled, the appointment is considered a ‘no show’ and charged in full.

 

CONFIDENTIALITY AND DATA PROTECTION

The Registered Nutritional Therapy Practitioner will keep your personal information confidential and secure following the UK GDPR guidelines for the practice. We will not share your information with third parties without your consent. However, if the nutritional therapist believes there is a risk of significant harm to yourself or another person, the nutritional therapist may pass the information onto an appropriate authority using the legal basis of vital interest. A separate Privacy Policy, Cookie Policy and GDPR Consent Notice is available for your review.

 

CHILDREN

Children (under 16) attending appointments must be accompanied by a parent or legal guardian.

 

FEES

Details of fees are included against each individual service or package when booking on this website.

 

PAYMENTS

Fees are agreed in advance of the appointment and are paid in full in advance of an appointment via our online payment system.

 

CANCELLATIONS

Appointments may be rescheduled for free up to 48 hours’ in advance. Those cancelled with less than 24 hours’ notice and ‘no shows’ will be charged in full/considered as attended.

 

The advanced information forms provided by Kyklos Nutrition upon booking must be completed and submitted at least 3 days prior to the initial appointment otherwise Kyklos Nutrition reserves the right to reschedule the appointment.

 

In the case of advance payments for services, you have the right to cancel this Agreement within 14 days of the purchase without penalty (‘Cooling-off Period’). If you wish to terminate the agreement within the 14-day Cooling-off Period, you must do so in writing to info@kyklosnutrition.com. Kyklos Nutrition will refund any monies paid prior to cancelling this Agreement. If the services have commenced during the 14-day Cooling-off Period, Kyklos Nutrition will refund any monies due to you for services not yet provided. The refund payment will be made within 14 days of cancellation.

 

WEBSITE TERMS OF USE

  • All the information and material provided on this website is for general information purposes only and does not constitute legal, professional or designed to diagnose or treat or replace medical advice and shall not be relied upon as such. Individuals should not cease conventional treatment or discontinue or alter the dosage of any medication without consulting their doctor.

  • Clients of nutrition therapist practitioners should also consult an appropriate medical professional if they have a medical condition and/or undiagnosed symptoms.

  • Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice. We will not be liable if for any reason our site is unavailable at any time or for any period.

  • We are the owner or the licensee of all intellectual property rights on our site, and in the material published on it. 

  • You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site.  You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

  • Our status as the authors of material on our site must always be acknowledged.

  • You must not use any part of the materials on our site for commercial purposes without obtaining our permission.

  • If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

  • All trademarks used or referred to in this site are the property of their respective owners.

  • Links on this site may lead to services or sites not operated by Kyklos Nutrition. No judgement or warranty is made with respect to such other services or sites and Kyklos Nutrition takes no responsibility for third-party sites or services. A link to another site or service is not an endorsement of that site or service.

  • Except as specifically stated on this website, to the fullest extent permitted at law, Kyklos Nutrition will not be liable for damages arising out of or in connection with the use of this website or the information, content, materials or products included on this site.  This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.

  • Any use you make of the information provided on this site, or any site or service linked to by this site, is at your own risk.

  • We reserve the right to make changes to our website, policies, and these Conditions at any time.

OTHER TERMS

  • The results of laboratory tests ordered by NT will only be discussed during a consultation and will be made available on the day of the consultation.

  • Unless otherwise agreed in writing by NT, the copyright, intellectual property, and all other rights relating to any documentation, whether electronic or hard copy, provided by or on behalf of Kyklos Nutrition, will remain the property of Kyklos Nutrition.

  • These Terms and Conditions are to be governed by the laws of England and any disputes will be decided only by the English courts.

 

AGREEMENT

We (‘Client & NT’) understand the above and agree that our professional relationship will be based on the content of these T&Cs. We declare that all the information we share during this professional relationship is confidential and to the best of our knowledge is true and correct.

 

You, the Client will be required to agree to these T&Cs online (or print and return) as part of our booking process in advance of your appointment. Agreement to these T&Cs shall include acknowledgment and agreement to Kyklos Nutrition’s’ Privacy Policy, Cookie Policy and GDPR consent forms.

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